Understand
Detailed documentation of all the elements that constitute a process, form the basis for deep understanding of how a process works, what it is there to deliver and the resources (human and financial) it requires to perform adequately.

Analyze
Thorough qualitative and quantitative analysis of the existing documented processes, reveals improvement-opportunity areas.

• Qualitative analysis
  Working closely with our client, we conduct process assessments based on a set of predefined analytical questions, to reveal ‘process pains’ and ‘process wins’ (i.e. best practices) drawing on lean six-sigma principles.
• Quantitative analysis
  Using state-of-the-art simulation and optimization software tools we analyze the processes to derive specific improvement interventions.

Improve
Improvement proposals and measures of intervention derive directly from the analysis, and reflect our industry expertise. Cost-benefit analysis and what-if scenarios reveal the benefit to be gained from the proposed solutions.

Enable
Clear specifications of the changes to be implemented, on a conceptual as well as technical level, enable the necessary improvement interventions. During execution, some of the changes to be implemented may include the need for IT automation in different process areas. SPIRIT is in a position to offer customers end-to-end (i.e. business to IT) technical applications and solutions. For more information please refer to our Process Automation: model to execution offering.

Cost reduction through the elimination of waste
Lean processes lacking unnecessary activities and bottlenecks, help reduce costs and free-up valuable resources.

Reliable customer service and fast response to market needs
Process excellence serves first and foremost the customer. It further enables market agility, a key driver of competitive advantage.

Continuous improvement and ‘lean thinking’ mentality
Engaging in improvement projects facilitates the adoption of ‘lean thinking’ across the Organization.