Business Process Outsourcing

 

Outsourcing – if a strategic decision – can enable cost savings and enhanced performance for your Organization.

By outsourcing work to specialists who already have the necessary infrastructure and know-how in place, clients can significantly reduce costs and focus their time and resources on their core business.


SPIRIT undertakes Business Process Outsourcing (BPO) projects that involve the design, implementation, execution and monitoring of client processes, for a service fee.

Design

  • Design of processes and systems based on client requirements and needs.

Implementation

  • Provision of the facilities, applications, middleware, hardware, system software, and database management systems necessary to run the project
  • Installation and testing of the integrated system in a state-of-the-art data center
  • Development of coherent disaster recovery plans

Operation and Monitoring

  • Continuous operation of the service
  • Performance monitoring
  • Help desk and system support services